Refund policy

Exchange and Return Policy

We strive to ensure that every item brings you satisfaction, which is why we carefully inspect all orders before shipping. Please note that our store operates on an exchange-only basis (full refunds are only issued in cases of manufacturing defects or if a replacement item is out of stock, as outlined below).

Exchange Conditions

  • You have 14 days from the date you receive your item to request an exchange.

  • To be eligible for an exchange, your item must be in the same condition that you received it: unworn or unused, with all original tags, and in its original packaging.

  • You will also need the order confirmation, receipt, or proof of purchase.

Defects, Damages, and Order Errors Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item.

  • Upon confirming the issue, we will arrange a replacement with a similar item of proper quality.

  • If the identical item is out of stock, we will offer you an alternative replacement or issue a full refund to your original payment method.

How to Initiate an Exchange Please do not ship packages back to us without prior agreement. To start a return or exchange, contact us via one of our official channels:

We will guide you through the next steps and provide the correct return address.

Exceptions & Non-Returnable Items We do not accept exchanges or returns on items damaged through misuse by the customer, final sale items, or customized/personalized products.